Contact

Have questions, suggestions or need help? Our support team is available 24/7. Simply choose the contact method that suits you best.

Live Chat

The fastest way to get help. Our live chat is available 24/7 and usually responds within 1-2 minutes.

Simply click the chat icon in the bottom right of the website and you'll be immediately connected with a support agent.

Availability: Around the clock
Response Time: 1-2 minutes
Languages: German, English, and more

For detailed inquiries or when you want to send documents, use our email support:

General Inquiries: [email protected]
VIP Support: [email protected]
Technical Issues: [email protected]
Payments: [email protected]
Privacy: [email protected]

Response Time: Within 24 hours (usually faster)

Many questions are already answered in our comprehensive FAQ area. Check there before contacting support - often you'll find the answer immediately.

Topics in FAQ: Registration, verification, deposits and withdrawals, bonus terms, technical issues, and much more.

Your opinion matters to us. Have suggestions for improvement or want to give us feedback? Write to us: [email protected]

We read every message and try to incorporate your suggestions into the platform's further development.

Live Chat: 24/7 - Available around the clock
Email: Responses within 24 hours
VIP Support: Priority handling, often within hours