Privacy Policy
This Privacy Policy informs you about how Wazbee Casino processes your personal data, what rights you have and how we protect your privacy. Data processing is carried out in accordance with GDPR (General Data Protection Regulation) and other applicable data protection laws.
What Data We Collect
During registration and use of our services we collect the following data:
- Personal Data: Name, date of birth, address, email address, phone number
- Payment Information: Credit card data, e-wallet details, crypto wallet addresses
- Verification Documents: Copies of ID documents, proof of address
- Usage Data: Game history, transactions, IP addresses, device information
- Communication Data: Chat histories with support, email correspondence
How We Use Your Data
Your data is processed for the following purposes:
- Provision of our services and execution of transactions
- Verification of your identity and compliance with legal obligations (KYC/AML)
- Fraud prevention and platform security
- Communication regarding your account, bonuses and promotions
- Improvement of our services and user experience
- Marketing and advertising (only with your consent)
Data Sharing
We only share your data in the following cases:
- Payment Service Providers: To process deposits and withdrawals
- Game Providers: To provide casino games
- Regulatory Authorities: When legally obligated
- Service Providers: For IT services, customer support and other support services
We never sell your data to third parties. All partners are contractually obligated to treat your data confidentially and use it only for agreed purposes.
Data Security
We employ state-of-the-art security measures to protect your data:
- SSL encryption for all data transfers
- Secure servers with regular security updates
- Access restrictions - only authorized employees have access to sensitive data
- Regular security audits by independent experts
- Backup systems to prevent data loss
Your Rights
Under GDPR you have the following rights:
- Right of Access: You can request a copy of your stored data
- Right to Rectification: You can have incorrect or incomplete data corrected
- Right to Erasure: You can request deletion of your data (right to be forgotten)
- Right to Object: You can object to the processing of your data
- Data Portability: You can receive your data in a structured format
- Withdrawal of Consent: You can withdraw given consents at any time
To exercise these rights, please contact our Data Protection Officer using the contact details provided below.
Retention Period
We only store your data as long as necessary for the above purposes:
- Account Data: As long as your account is active
- Transaction Data: Minimum 5 years (legal retention obligations)
- Verification Documents: 5 years after account closure
- Marketing Data: Until withdrawal of consent
After the retention period expires, your data will be securely deleted or anonymized.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page. For significant changes we will notify you via email or through a prominent notice on the website.
We recommend checking this page regularly to stay informed about changes.
Contact
For questions about privacy or to exercise your rights, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
You also have the right to file a complaint with a data protection supervisory authority if you believe your data is being processed unlawfully.
